The Vundo family of Trojans is one of the most common infections we find while cleaning up customer machines. The infection can cause popups which usually advertise rogue antispyware programs. Some common rogue antispyware programs that are advertised are WinFixer, SysProtect and winantispyware for example. Users are normally targeted by false positives, and warnings of infection. An example of this could be popups alerting users they are infected with a blackworm virus.

The most common method of infection is through outdated versions of the Sun Java platform; older versions are being exploited so it is important to firstly make sure that your Java software is fully up to date. Unfortunately this particular strain of malware can be tricky for novices to fully remove, but the following guide will explain how to use the tool, and hopefully rid your system of this malware.

Tools needed for this fix:

• Vundo Fix
• VirtumundoBegone (if VundoFix does not work)

1. Please print these instructions as they will be needed later when Internet access is not available.
2. Save these instructions in word or notepad to the desktop where they can be easily found.
3. Download Vundo Fix and save it to your desktop.
4. When it has completed downloading, double-click VundoFix.exe to run it.
5. Click the Scan for Vundo button.
6. Once it's done scanning, click the Remove Vundo button.
7. You will now receive a prompt asking if you want to remove the files, click the YES button. Once you click yes, your desktop will go blank as it starts removing Vundo.
8. When completed, it will prompt that it will shutdown your computer, click the OK button.
9. When the computer has shutdown, turn your computer back on.

1. Download VirtumundoBegone and save it to your desktop.
2. Now reboot into Safe Mode.
   
   
   1. This can be done tapping the F8 key as soon as you start your computer
   2. You will be brought to a menu where you can choose to boot into safe mode.
   3. Select safe mode with networking using your arrow keys on the keyboard and then press enter.
   4. When you computer reaches the desktop make sure you log in as the same user which you had performed the previous steps,
3. Once you are logged into safe mode, double-click VirtumundoBeGone.exe file you just downloaded and follow the instructions.
4. Exit when it has finished, and reboot back to normal mode.

The WinFixer and Vundo infection should now be removed from your computer. Conclusion

If after attempting the instructions in this guide the infection is still present, then it is advised that you bring your PC to the TCMP Service Center so one of our experts can help you remove the infection. It may be that you have a new variant that the tools cannot yet remove, or you have a stubborn infection.